Reference

Banking at 11 live: Deposits, Withdrawals and Verification

Your 11 live account connects directly to bKash, Nagad and Rocket — the three wallets Bangladesh players use every day. Deposits go into your balance as soon as your mobile wallet confirms the transfer, and withdrawals follow the same path back.

bKash DepositsNagad DepositsRocket DepositsFast WithdrawalsSecure Verification
Explore Lobby Read FAQ
11 live Banking at 11 live: Deposits, Withdrawals and Verification
11 live Withdraw Funds to Your Mobile Wallet

Withdraw Funds to Your Mobile Wallet

Withdrawals at 11 live go back to the wallet you used to deposit — bKash, Nagad or Rocket. Head to the cashier, choose Withdraw, and select your wallet. Enter the amount, confirm your registered mobile number matches the wallet number, and submit the request. We run a standard account check at this point: if your account is fully verified, the request moves

to the payment queue. Players in Dhaka and elsewhere in Bangladesh typically see the transfer appear in their wallet once the queue clears, though timing varies by network load. Keep your wallet number accurate in your account profile so there is no mismatch on the receiving end.

  • Open Withdraw in Cashier — Go to the cashier panel and select the Withdraw tab to see your available payout options.
  • Pick Your Wallet — Choose bKash, Nagad or Rocket — the same wallet connected to your account — and enter the amount.
  • Confirm Your Number — The form shows your registered mobile number. Verify it matches your wallet before you submit.
  • Request Submitted — Once submitted, the request enters the payment queue. A fully verified account moves through without holds.
11 live Put Money into Your 11 live Account

Put Money into Your 11 live Account

Open the cashier from the lobby header and you will see bKash, Nagad and Rocket in the deposit row. Select the wallet you use, enter the amount, and the page shows you the 11 live receive number. Open your wallet app, send the amount to that number, confirm with your PIN, and come back to the cashier. Your balance updates as soon

as the wallet network posts the confirmation — there is no manual step on your side. If a deposit is pending longer than expected, the cashier screen shows a reference number you can give to account support.

  • Open the Cashier — From the lobby, tap the deposit button in the top bar to open the cashier panel.
  • Choose Your Wallet — Select bKash, Nagad or Rocket from the payment row and the system shows you the receive number.
  • Send from Your App — Open your mobile wallet, enter the receive number, type the amount and confirm with your PIN.
  • Balance Confirmed — Return to the cashier screen — your balance updates once the wallet network posts the transaction.

Wallets and Transfers We Accept

We keep the payment row focused on the wallets Bangladesh players actually use. bKash, Nagad and Rocket are all live in the cashier. Bank Transfer is available for accounts that prefer direct banking. Each option connects to your registered mobile number so deposits and withdrawals stay within your own wallet ecosystem.

bKash

Deposit and withdraw directly through your bKash account using your registered mobile number and PIN.

Nagad

Nagad transfers go through the standard send-money flow — enter the receive number, confirm, done.

Rocket

Rocket wallet deposits and withdrawals follow the same cashier path as bKash and Nagad.

Bank Transfer

Bank Transfer is available for accounts that prefer direct bank-to-bank movement over mobile wallet.

11 live Verify Your 11 live Account

Verify Your 11 live Account

Verification is how we protect your balance and make sure withdrawals reach the right person. It is a one-time process: submit a valid national ID or passport image and a photo that matches the document. The account team reviews the submission and confirms by notification. Once verified, your account has no withdrawal holds tied to identity — the process is behind you.

If you ever change your registered mobile number or wallet, a short re-check is required so your payout details stay accurate. Think of verification as the step that gives you full access to the cashier without friction later.

  • Submit Your ID — Upload a clear image of your national ID card or passport through the verification section in account settings.
  • Add a Matching Photo — Upload a selfie or portrait that matches the ID document — good lighting and a clear face image speed the review.
  • Await Confirmation — The account team reviews the documents and sends a confirmation notification when your account is cleared.
  • Full Cashier Access — A verified account processes withdrawal requests without identity holds — the check is done and will not repeat.

Banking Questions Answered

The questions below cover the deposit and withdrawal steps that come up most often. If your situation is not covered here, account support can look into your specific transaction using the reference number in the cashier.

bKash, Nagad and Rocket are all active in the cashier. Select the wallet you use, follow the send-money steps in your app and your balance updates on confirmation.

Your balance updates as soon as your mobile wallet posts the confirmation. Most transfers are near-instant once your wallet app shows the send as complete.

Minimum amounts are shown on the cashier screen when you select a payment method. We do not publish fixed amounts here as they can vary by wallet and account type.

Unverified accounts or a mismatch between your registered number and your wallet are the two most common causes. Check your account verification status and confirm your wallet number in your profile settings.

Yes. Submitting your national ID or passport and a matching photo is a one-time step. Once the account team confirms your documents, withdrawal requests process without identity holds.

Note the reference number on the cashier screen and contact account support. Share that number along with your wallet transaction ID and the team can trace the transfer.
Reference

11 Live Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoAbout UsInfoLegal Note BangladeshInfoFootball League Special

Related pages

11 live Bangladesh Register 11 live App 11 live Login FAQ